Senior Manager, Ethics & Safety

Who We Are:
Yoga Alliance is the largest nonprofit membership association of yoga professionals, practitioners, and advocates around the globe. We believe if more people practice yoga, the better the world will be. We’re here to amplify the power of yoga and to make it accessible to anyone wherever they are, under whatever circumstances by:  

• Uplifting the transformative power of yoga
• Surfacing and reducing barriers to the practice, and  
• Building, engaging, and supporting the yoga community. 

Our member-driven community is a diverse collective of wisdom holders, yoga educators, and teachers expanding their expertise; a welcoming space for those newly exploring yoga; a place for seasoned practitioners to deepen their practice; and a supportive hub where community leaders, organizations, and businesses can leverage yoga for social good.  

At the core of Yoga Alliance lies a profound commitment to our people. Here, every team member is empowered to lead, innovate, dream, create, and grow. Diversity, equity, inclusion, and belonging guide our way of being in work and in working with each other. We champion a culture of collaboration, where learning from failures is as valued as achieving success. Together, we challenge the status quo and push the boundaries of what is possible. 

About the Role: 
Reporting to the Director, Learning & Development, Yoga Alliance is seeking a Senior Manager, Ethics & Safety to join its team. 

The Senior Manager, Ethics and Safety is responsible for overseeing the credentialing process, ensuring compliance with all related policies, and managing the administration of safety, ethics, and compliance for Yoga Alliance’s credentials.

This vital role ensures that Yoga Alliance’s credentialing procedures adhere to legal and ethical standards, provide training on ethical conduct and compliance requirements, and address concerns or complaints regarding credentialing practices.

The Senior Manager will collaborate with internal teams and subject matter experts to create training materials, continually improve credentialing processes, and ensure that compliance standards are maintained across the organization.

What You Will Do:

• Leadership and Team Management: 
  • Coach and develop a team of Learning & Education Specialists; provide clear and impactful feedback; conduct 1:1 meetings, collaborate to define and set goals, and scheduled performance engagement and development feedback sessions.
  • Provide training and guidance to team members, fostering a collaborative and high-performance culture focused on continual learning and a robust feedback loop.
• Credentialing and Compliance Oversight:
  • Manage and oversee the credentialing process, ensuring that all practices comply with relevant policies, legal standards, and ethical guidelines.
  • Develop and refine procedures for credentialing, case reviews, and compliance investigations.
  • Ensure that credentialing data is accurate, up to date, and properly documented.
• Ethics and Safety Management:
  • Collaborate with subject matter experts to develop and deliver training on ethical conduct, safety, conflict of interest, and ethical decision-making for members.
  • Investigate and resolve any ethics or safety concerns or complaints raised by members and the public related to credentialing and compliance.
• Case Management and Investigation:
  • Address cases related to the code of conduct, scope of practice, sexual misconduct policy violations, and other ethical or safety concerns.
  • Work closely with service teams and legal teams, and cross-functional groups to resolve complex issues.
  • Support training initiatives to ensure all members understand and adhere to the organization’s compliance standards and ethical guidelines.
• Compliance Reporting and Documentation:
  • Maintain detailed records of compliance activities, audits, and investigations related to credentialing and safety.
  • Prepare and deliver regular reports on the status of compliance, risks, and recommended improvements to leadership.

What You Will Bring:

• Bachelor’s degree in a relevant field (e.g., Communications, Human Resources, Business, Law, Ethics, Public Administration, or Health and Safety).
• 7+ years of experience including a minimum of:
  • 5+ years’ experience in developing and implementing credentialing, ethics, and safety policies and practices within a professional or regulated environment, preferably in a non-profit, association, or membership-driven organization;
  • 5+ years of experience in a similar and/or related role that involves leading, facilitating, and resolving complex issues around compliance and ethics.
  • 3+ years of experience leading, coaching, and developing a team remotely
  • 2+ years of experience in designing, building, and implementing operational excellence (processes, practices, tools, and resources) that is user friendly, easy to apply, and considers multiple important facets (legal, mission, values).
  • Prior experience with credentialing procedures and understanding and applying legal requirements, and ethical standards.
  • Skilled in facilitating difficult conversations and conflict resolution.
• Exercises a high degree of confidentiality and discretion, professionalism, integrity, diplomacy, ethics, and objectivity in approach to work and with relationships.
• High level of attention to detail and follow-through; thrives on delivering results and bringing matters to a conclusive close.
• Excellent skills in the following areas:
  • Collaboration: is inclusive, highly engaged team player, proactively seeks and provides thought partnership, assistance, and/or resources with/to colleagues.
  • Communications: written, verbal, and listening; managing expectations; understanding who are the key stakeholders; curious, asks questions early; anticipates and prepares next steps and outcomes; ability to communicate complex matters in easy to digest method
  • Judgment and Decision Making: ability to escalate and address concerns/challenges appropriately and in a timely manner.
  • Problem Solving: enjoys troubleshooting and surfacing creative solutions to achieve desired outcomes.
  • Project Management: tracking, driving, reporting, and engaging the necessary stakeholders, tools, resources, and information to produce desired results; ability to move nimbly among a variety of projects with varying timelines.
• Experience working effectively and collaboratively within a fast-paced environment among a diverse employee base that works remotely and distributed across the United States.
• Experience working within and actively contributing to workplaces committed to diversity, equity, inclusion, accessibility, and belonging.  
• Strong technology skills with an aptitude to learn quickly to ramp up on new platforms or technology: Microsoft Suite (Outlook, Word, Excel, PowerPoint); Customer Relationship Management platform (e.g., Salesforce); project management platforms (e.g. Monday); compliance management tools, databases, or Learning Management Systems (LMS) for tracking credentialing cases, audits, and reporting.
• Ability to travel as needed to Yoga Alliance’s Arlington, VA office to participate in team meetings and all staff retreats.

Desired Qualifications:

• Human Resources background.
• Skilled in ability to compile, analyze, and visually depict data.

We encourage individuals to apply even if they do not have any of the desired qualifications. 

What We Offer:
Yoga Alliance provides excellent employee benefits including comprehensive health insurance plan offerings that are 100% employer paid for employees and 65% paid for dependents, a 401K plan, a generous paid-leave policy, and reimbursement for professional development opportunities. Employees enjoy a casual dress code so they can arrive to work as their most authentic selves. Our office culture is supportive and collaborative with conscious attention to body and mind health. It is common for the office staff to participate in group meditation, quiet time, and group yoga.

Location:
Yoga Alliance is a remote-first organization, but does have an office open and accessible to all Yoga Alliance employees in Arlington, Virginia within sight of the historic northwest region of Washington, D.C. 

Salary Range:
$90,000 - $105,000 (commensurate with experience). This position is a full-time, exempt position.

Application and Timeline: 
Interested applicants are encouraged to apply by April 16th to ensure consideration of your application. Following April 16th, we will continue to review applications on a rolling basis until the position is filled.

Please include a cover letter that speaks to how the Senior Manager, Ethics & Safety position aligns with your professional goals. A cover letter is required and all cover letters will be read during the application review process.

Our Commitment to an Inclusive Workplace:
At Yoga Alliance, we value a diverse team and a culture of inclusivity and belonging. We encourage applications from all individuals without regard to an individuals' race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protested by federal, state or local laws. Women, people of color, LGBTQ+ individuals, people with disabilities, and veterans are strongly encouraged to apply.